Booking Process
Choose car : eg. Honda City
Provide Date & Time: eg: Pickup 2nd Feb 2026, 10AM @ hotel lobby, Drop-off 8th Feb 2026 12noon @KLIA2 Airport
Destination : Southeast Malaysia
How To Book Your Car Rental
1. IC or passport (front & back side)
2. Driver’s license front & back side
3. Flight ticket to & from
4. Either ONE DOCUMENTS from below list;
utility bills/letter under your name
OR student/staff card
OR Guarentor IC & bills
OR hotel reservation slip
5.Add-On;
-phone holder rm20/pcs
-Touch N go card(prepaid card for Tolls & parking)
-baby/children carseat
-USB Charger
Terms & Conditions
Security Deposit Policy and Post-Refund Liability
A refundable deposit is required for all vehicle rentals. This deposit will be returned, provided there is no damage to the vehicle, no fines or summons incurred during the rental period. However, in the event that a summons is issued after the deposit has been refunded, the customer will remain liable for payment of the summons, and we reserve the right to claim such amounts at a later date.
Rental Extension Payment and Agreement Termination
The customer is required to make payment for any extended rental periods before the expiration of the original rental term. The company reserves the right to terminate the rental agreement immediately if the customer fails to make such payment by the due time and date.
Non-Smoking Vehicle Policy and Penalty
Smoking inside the rented vehicle is strictly prohibited. If evidence of smoking is detected, a penalty of RM350 will be charged to the customer.
Routine Maintenance: Company Cost and Customer Notification
The cost of routine vehicle maintenance shall be borne entirely by the company. Mileage checks will be conducted monthly. It is the responsibility of the customer to notify the company when maintenance is due, so that the vehicle can be serviced accordingly.
Mandatory Valid Driving License Policy
The customer must hold a valid and unexpired driving license at all times while operating the rented vehicle. The company assumes no liability for any consequences arising from the customer’s failure to meet this requirement.
Passenger Safety and Liability Clause
The company is not liable for injuries or other harm that might befall any passengers and will not be held responsible in the event of an incident.
Damage Liability Policy (With/Without CDW)
Without a Collision Damage Waiver (CDW) package, the customer is financially responsible for any damage to the rental vehicle, including scratches and dents. If the customer purchases a CDW, their liability for the damage to the rental car is significantly reduced or waived, often limited to a specific excess amount depending on the terms. Customers may opt to purchase the CDW package, which provides the following benefits:
a.10% from rental price and if major accident occurs
i) RM1000 penalty for (Perodua/Proton) and processing fee of RM350.
ii) RM2000 penalty for (Toyota/Mitsubishi/Honda/Hyundai/Nissan) and processing fee of RM350.
b. 30% from rental price and if major accident occurs, ZERO PENALTY applied, except for summons (if any), and processing fee of RM350.
If the customer chooses to not subscribe CDW during the bookings and accident occurs, the following will be charged:
a. In case of minor accident (such as dent/scratch), customer will bear all the repair cost.
b. In case of major accident, following penalty is applied:
i) Deductible at RM2000 (Perodua & Proton)
ii) Deductible at RM4000 (Toyota/Honda/Mitsubishi/Hyundai/Nissan)
Insurance Coverage
All vehicles are insured under third-party insurance coverage.
Accident Reporting and Management Procedure
In the event of an accident, the customer must contact the company immediately. The company will manage all necessary arrangements, including police reports and towing services.
Cancellation and Refund Terms
All sales are final. No refund will be given for booking cancellation.
Unlimited Mileage
For unlimited mileage, you can choose,
Option 1: rent 1day+50% surcharge
Option 2: rent 2days
Rental Inclusions & Exclusions
✅ Inclusive:
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Rental of vehicle
-
Basic fuel provided (Fuel policy: Same-to-Same)
-
Third-party insurance coverage
-
In the event of an accident, the insurance excess amount depends on the vehicle type (ranging from RM2,000 – RM10,000)
-
❌ Excluded:
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Fuel refill during rental period
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Toll charges (Customer must provide own Touch ’n Go card and ensure sufficient balance)
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Parking fees
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Full coverage / zero-excess insurance